Data We Collect
We collect only the information needed to sync and operate your TikTok Shop and Shopify store accurately and securely.
Learn more Privacy & Data Protection
Privacy Policy
At Optima Connector, we are committed to protecting the data used to sync products, inventory, orders, and pricing securely between TikTok Shop and Shopify.
- No selling of merchant data
- Secure app authentication
- Transparent use of store and order data
TikTok Shop
Shopify
- Encrypted Transfers
- Secure Access
- No Data Selling
How we handle your data
We follow clear principles to keep your information safe and under your control.
How We Use Data
We use your data to provide core features, improve performance, and ensure reliable syncing between platforms.
Learn moreData Sharing
We never sell your data. We share information only with trusted service providers under strict data protection agreements.
Learn moreSecurity & Access
We protect your data with modern encryption, secure infrastructure, and strict access controls.
Learn moreInformation We Collect
We collect information you provide directly (such as store details, API credentials, and contact information) and data we receive from TikTok Shop and Shopify (including products, inventory, orders, customers, and pricing). We also collect technical data such as logs and usage analytics to help us operate and improve our service.
How We Use Your Information
We use your information to provide and maintain Optima Connector, process and sync data between TikTok Shop and Shopify, improve features and performance, communicate with you, and ensure the security and integrity of our platform.
Shopify and TikTok Shop Data
We access data through official Shopify and TikTok Shop APIs with your permission. Data is used only for the purposes you authorize, such as syncing products, inventory, orders, and pricing.
Cookies and Analytics
We use cookies and similar technologies to operate our website, remember your preferences, and understand how our site is used. This helps us improve your experience. You can control cookies through your browser settings.
How We Share Information
We do not sell your personal data. We may share information with trusted service providers who assist in operating our platform, subject to strict confidentiality and data protection obligations.
Data Retention
We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Security
We use industry-standard security measures including encryption, secure infrastructure, restricted access, and regular monitoring to protect your data from unauthorized access, loss, or disclosure.
Your Rights
You have the right to access, update, correct, or delete your personal data. You can also revoke access or request data deletion at any time by contacting our support team.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform. Continued use of our service after changes means you accept the updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us. We're here to help.